British IPTV Privacy Policy | How We Handle Your Data
🔒 Privacy Policy

British IPTV
Privacy Policy

We take your privacy seriously. This page explains exactly what information we collect, how we use it and how we keep it safe. We've written it in plain English — no legal jargon.

Last updated: May 2026

At British IPTV, we only collect the information we genuinely need to provide our service. We don't sell your data, we don't share it with advertisers, and we don't use it for anything other than what's described in this policy. Simple as that.

🏢 Who We Are

British IPTV is a UK-based streaming service providing access to live TV channels, movies and series via internet protocol television. We can be reached at any time via WhatsApp at +44 7478 081301.

When this policy refers to "we", "us" or "our", it means British IPTV and the people operating this service.

📋 What Information We Collect

We keep this as minimal as possible. Here's what we may collect when you subscribe or contact us:

Contact details — your email address and/or WhatsApp number, used to send your login credentials and respond to your queries
Payment information — processed securely through our payment provider. We do not store your card details on our systems
Device information — basic technical details (device type, app version) shared when you contact us for support
Usage data — anonymised information about how the service is used, to help us improve performance and stability
IP address — logged temporarily for security and fraud prevention purposes
What we don't collect: We do not collect your browsing history, your viewing habits in detail, or any sensitive personal data such as your date of birth, ID documents or financial records.

🔧 How We Use Your Information

We use the information we collect only for the following purposes:

To deliver your subscription credentials and activate your account
To respond to your support requests and troubleshoot technical issues
To process payments and handle refund requests
To send you service-related communications — renewal reminders, updates, important notices
To monitor and improve the stability and quality of our servers
To prevent fraud and protect the security of our service

We do not use your information for marketing purposes without your explicit consent, and we never sell your data to third parties.

🤝 Who We Share Your Information With

We do not sell, rent or trade your personal information. The only circumstances in which we share your data are:

Payment processors — to handle transactions securely. These providers operate under strict data protection standards
Technical service providers — hosting and infrastructure partners who help us deliver the service, bound by confidentiality agreements
Legal obligations — if we are required to disclose information by law or a valid legal process, we will do so and notify you where legally permitted

🍪 Cookies

Our website may use cookies — small text files stored on your device — to help the site function properly and to understand how visitors use it.

Essential cookies — required for the site to work. These cannot be disabled
Analytics cookies — help us understand traffic and improve the site. These are anonymised and do not identify you personally

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect the functionality of parts of the site.

🗓️ How Long We Keep Your Data

We only keep your personal information for as long as necessary:

Active subscription data is retained for the duration of your subscription plus 90 days after expiry
Payment records are retained for up to 7 years as required by UK financial regulations
Support communications are kept for up to 12 months and then deleted

Once data is no longer needed, it is securely deleted or anonymised.

🔐 How We Protect Your Data

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. These include:

Encrypted connections (HTTPS) for all data transmission
Secure payment processing — we never store card details on our servers
Restricted access to personal data — only authorised team members can access subscriber information
Regular security reviews of our infrastructure

No system is completely immune to security risks. If we ever become aware of a breach that affects your data, we will notify you promptly.

⚖️ Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of Access

You can request a copy of the personal data we hold about you at any time.

Right to Rectification

If any information we hold about you is inaccurate, you can ask us to correct it.

Right to Erasure

You can ask us to delete your personal data, subject to legal retention requirements.

Right to Object

You can object to us processing your data in certain circumstances.

Right to Portability

You can request your data in a structured, machine-readable format.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact us via WhatsApp at +44 7478 081301. We'll respond within 30 days.

🔗 Third-Party Links

Our website or installation guides may contain links to third-party sites — such as app stores or player activation sites. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before providing any personal information.

📝 Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our service or applicable law. When we make significant changes, we'll update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Continued use of British IPTV after any changes constitutes your acceptance of the updated policy.

Questions About Your Privacy?

If you have any questions about this policy, want to exercise your data rights, or have a concern about how we handle your information — just get in touch. We're available 24/7 and will always respond promptly.

💬 WhatsApp: +44 7478 081301
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